FREE SHIPPING* ON ORDERS OVER $150
We offer FREE ground shipping on all orders of $150.00 (One hundred and Fifty US Dollars) or more to destinations in the continental USA only. *This offer is not valid for destinations outside the USA, or to Alaska and Hawaii. For all destinations outside the continental USA, standard shipping rates apply.
** ProLuresOnline.com determines the carrier on all FREE SHIPPING orders.
Next Day and 2-Day expedited shipping is available. The expedited shipping surcharge is in addition to the standard shipping cost. Overnight orders must be placed before 11:00 a.m. CST to ensure next day delivery. We use both UPS and USPS services. 2-Day Shipping add $15.95, Next Day Shipping add $35.95. Next Day and 2-Day shipping does not include Saturday delivery.
These fees are for domestic shipments to destinations in the continental USA only. For all other destinations, rates are calculated using shipment weight and destination. For international orders, please refer to the INTERNATIONAL ORDER section below. If you have any questions, please contact our customer service department.
See UPS domestic transit time map below. Use this time map for UPS shipments only.
SECURE ONLINE ORDERING
ProLuresOnline.com web site offers the latest in internet safety and convenience. Ordering is fast, secure and hassle-free. After setting up your own personal account, you will be able to order without having to reenter your shipping information or personal details. You can also monitor your orders, track your shipments and even review previous orders. Please call Customer Service if you need further assistance.
We will gladly ship to Canada and any other international location. Payment is accepted by PayPal, Credit Card or Debit Card only for automatic currency conversion. Shipping fees are computed at checkout using the weight of your package and your country of destination. The customer can select the preferred service. We recommend the Postal Service if cost is a factor. If you need your order in a hurry and want to track it, then UPS is the answer. The customer is responsible for any taxes, fees or import duties imposed by the destination country upon entry of the shipment. NO LIQUIDS CAN BE SHIPPED INTERNATIONALLY.
Monday–Thursday: 8am–5pm CST
Friday: 8am to 3pm CST
REFUND / EXCHANGE POLICY
All items are covered by our 100% satisfaction guarantee. If, for any reason, you are not satisfied, please return items for exchange, refund or credit – whichever you prefer. Items must be returned within 30 days of purchase. To help us improve our service, please include the following with each return:
- Name, address, and phone number/email address
- Reason for return
- Whether you would like to return for refund or credit or exchange for another product
- Best policy is to send back copy of receipt with clear instructions of what you would like
Note: Customer pays return postage unless item is defective or incorrect item was shipped. We do not accept partial pack returns unless defective.
Please send all returns to:
580 North Street
Springfield IL 62704
If you have any questions, please call Customer Service at 800-546-8922 during business hours:
Weekdays 8am-5pm CST (Fri 8am-3pm)